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Refund and Returns Policy

Effective Date: Wednesday, August 27th, 2025
Website: https://shopcanda.com
Business Name: C&A Discount Store

At C&A Discount Store, we are committed to ensuring customer satisfaction. If you are not fully satisfied with your purchase, our Refund Policy outlines the conditions under which you may request a return or refund.

Returns Eligibility

To be eligible for a return or refund:

  • Items must be unused, unworn, and in the same condition that you received them.
  • Items must be returned in their original packaging with tags (if applicable).
  • Your return request must be made within 7 days of receiving your order.

Non-Returnable Items

Certain products cannot be returned, including but not limited to:

  • Perishable goods (e.g., food items).
  • Health and personal care products (for hygiene reasons).
  • Gift cards or downloadable software.
  • Clearance or “final sale” items.

Refund Process

  1. To initiate a return, please contact us at:
    • Email: support@shopcanda.com
    • Phone: +1 (404) 955 6211
    • Address: 6525 Tara Blvd Jonesboro, GA 30236
  2. Once your return is approved, we will provide instructions on how to send the item back.
  3. Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund.
  4. If approved, your refund will be processed and automatically applied to your original payment method within [5–10 business days].

Late or Missing Refunds

If you haven’t received your refund after the stated processing time:

  • First, check your bank account again.
  • Then, contact your credit card company or bank (processing times vary).
  • If you’ve done all of this and still have not received your refund, please contact us at [Insert Email].

Exchanges

We only replace items if they are defective, damaged, or the wrong item was shipped. If you need to exchange it for the same item, contact us at [Insert Email].

Shipping Costs

  • Customers are responsible for paying their own shipping costs for returning items, unless the item was defective or shipped in error.

  • Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.

Contact Us

For any questions about this Refund Policy, please reach out to us:

C&A Discount Store
Email: support@shopcanda.com
Phone: +1 (404) 955 6211
Address: 6525 Tara Blvd Jonesboro, GA 30236